All residents should make sure that their inside water meter and outside water reading device (mike) have the same reading. Individuals should compare readings a minimum of twice a year to insure synchronization. The Water Department suggests reading your meters when water restrictions begin in May and again when they end in September. Any discrepancy should be reported immediately.

Under Public Service Commission regulations, household water meters must be tested for accuracy once every eight years. This is normally done during the winter months. If the Water Department has tried to pull your meter but no one was home, please call the Water Department at (715) 345-5254 or the Village Hall at (715) 345-5250 to make an appointment to have your meter tested.

How does it work?
Water passing through the meter drives the register, which in turn generates an electric pulse for a given volume of water. This pulse actuates a remote register mounted on the outside of the building by means of a connected two-wire cable.

What happens when there is a discrepancy?
When the readings do not match, the inside reading will take precedence and consequently, all billing will be based on that number. Your inside meter will generally be located near either your shut off valve or near the hot water tank. Below are examples of how these devices may appear.