What do I do if my water is discolored?

Over time small amounts of minerals or sediment can accumulate in the water mains. During periods of hydrant flushing, fire suppression, main break, flow testing, or other heavy use, this sediment can become disturbed and cause discoloration. If your water becomes discolored, run a cold tap in the basement or bath tub at full force until the water clears. This will usually clear in a few minutes.

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1. What is the responsibility as a homeowner in getting the water from the main to the house?
2. How can I prevent my water service or pipes from freezing during the winter months?
3. Who do I contact if I am moving?
4. Who do I contact to discuss billing problems or issues?
5. Where can I find my water meter?
6. What do I do if my water is discolored?
7. Does the Village offer a sprinkling credit for irrigation?
8. I have no or low water pressure in my house?
9. What is the hardness of my water?
10. Why does my water smell like chlorine?