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WATER AND SEWER UTILITY INFORMATION



The Plover Wastewater system is a unique set of facilities to collect, convey, and treat the wastewater generated by the community. The system's dual purpose is to protect human health and to remove impurities from the water before the water is returned to the environment. The facility meets all EPA and DNR requirements while operating 24 hours per day, 365 days per year. The system is constantly monitored, maintained, and upgraded to perform its mission. There are no holidays when protecting the environment.

The Plover Water System has been in existence since 1989 to provide safe drinking water to the residents of the Village. Water supplied to residents is monitored for many different items including lead & copper, volatile organics, pesticides, nitrates, bacteria and others as required by the EPA and DNR. Fluoride is also added to the water for the prevention of tooth decay.

WATER/SEWER RATES
METER SIZE WATER BASE CHARGE SEWER BASE CHARGE
5/8"
$32.00
$14.90
3/4"
$32.00
$22.35
1"
$42.00
$37.25
1.5"
$64.00
$74.50
2"
$93.00
$119.20
3"
$137.00
$260.75

WATER VOLUME
CHARGE
SEWER VOLUME CHARGE
1st 60,000 gallons
$3.47 per thousand gallons $3.30 per thousand gallons
next 240,000 gallons
$3.42 per thousand gallons $3.30 per thousand gallons
over 300,000 gallons
$3.10 per thousand gallons $3.30 per thousand gallons

*SPRINKLER CREDITS: 2nd & 3rd quarter (summer months) sewer usage is based on the 1st & 4th quarter (winter months) average.

Residents who continue to use to use their private wells for potable (drinking) purposes are required to have a meter installed on their private well to measure actual water usage for sewer billing purposes.

UTILITY BILLS

Bills are prepared on a quarterly basis, and are mailed on the last day of each calendar quarter: March 31, June 30, September 30, and December 31. The due date is the 20th of the month following the end of the quarter. Unpaid sewer and water charges are subject to interest at the rate of 1% per month. Interest is added on the 20th of each month the delinquency continues. On November 15 of each year, all unpaid utility bills, plus interest and penalties, are added to the real estate tax roll for collection with the real estate tax for that year.


Payments of sewer and water charges are accepted at the following locations:

Village of Plover Municipal Building, 2400 Post Road, Plover, WI.
(NO OUTSIDE DROP-OFF AVAILABLE)

BMO Harris Bank, 2851 Post Road, Plover, WI.

OR can be mailed to:
Village of Plover P.O. Box 37 Plover, WI 54467

OR can be paid online:

The Village of Plover Water & Sewer Department accepts credit card payments only through an outside company called Official Payments Corporation. Customers wishing to pay their Water/Sewer bills via credit card can either call the toll free number 1-888-272-9829, or pay online at www.officialpayments.com. The Village of Plover’s Jurisdiction Code of 6731 may be needed to complete your transaction.
              

Customers should be aware that Official Payments charges a fee for this service, which will be applied to the credit card transaction. The fee varies depending on the dollar amount of the transaction. You will be informed of the fee prior to completing your transaction.

- pay online information page
- through personal on-line banking institution, make sure to include your account number

RENTAL PROPERTY SEWER AND WATER BILLING

As provided by State Statutes, unpaid sewer and water charges incurred by renters stay with the property, become a lien against the property and are the responsibility of the owner. Landlords who wish to have their tenants billed directly are required to submit such request in writing to the Village. Forms are available at the Village Offices for this purpose. However, the property owner (landlord) is still ultimately responsible for any unpaid charges, and will be notified of any delinquencies 14 days after the quarterly due date. Any delinquent charges remaining due as of November 15th of each year will be placed on that year's tax roll for collection.

WATER LEAKS ARE COSTLY:

Type of Leak
Gallons per Qtr.
Water Cost
Sewer Cost
Steady Drip
15,300
$53.09
$50.49
Small Stream
87,300
$301.57
$288.09


HERE ARE SOME TIPS ON HOW TO FIND LEAKS:

  • To test the entire building or house for leaks, try this suggestion. First make sure all water faucets, washing machines, etc., are turned off.  Then locate the water meter. There is a small red triangle shaped dial, called a “low flow indicator” located on the face of the meter. If all sources of water are turned off and the dial is spinning, it indicates a leak someplace in the house.  The most common leaks are found in the toilet.
  • If this initial test indicates a leak, try turning off the shutoff valve to each appliance (toilets, sinks, etc.) and rechecking the “low flow indicator” until the leak has been found.
  • Another test to see if a toilet is leaking is to add enough food coloring to the tank to give a strong color to the tank water. If the toilet bowl turns the color of the dye in the tank, you have a toilet leak.
  • If you can't find any leaks but still feel you may have one, please call the Water Department at 345-5254 and we will be happy to schedule a time when a Water System employee can assist you. There is no charge for this service.

SERVICE TIPS AND ANSWERS TO FREQUENTLY ASKED QUESTIONS:

Turn your water off at the meter if you are leaving for a month (or even a week).

Water Lateral Responsibility: The water lateral from the main to the curb stop is the responsibility of the Water Dept. The section from the curb stop (including the curb stop) to the house is the responsibility of the home owner.

Water Meter. The instrument that actually measures the amount of water you use is the meter located in the basement, crawl space, etc. The outside remote reader (on the outside of your building) connects to the meter via a wire. It is the homeowner's responsibility to keep the meter from freezing and insuring that the meter is accessible to Village employes for testing, repairs, readings, etc.

Sewer Lateral. Homeowners are responsible for the sewer lateral from the main to the house. Call the Wastewater Treatment Facility first, if you have problems with the lateral. Personnel will determine if the problem is in the main or in your lateral.

Curb Stop. The homeowner is responsible to ensure the curb stop is undamaged and free from dirt, landscaping, etc., so the water can be shut off quickly in the event of an emergency.

Hydrant Flushing. The Water Dept. normally maintains & flushes fire hydrants twice a year. This is done to verify performance of the hydrants in the event of a fire and to maintain water quality throughout the distribution system.

Questions? All billing, final billing and change of address requests should be directed to the Village Clerk's Office in the Municipal Building at 345-5250. For all other service questions call the Water Dept. at 345-5254 or Wastewater Treatment Facility at 345-5259.

METER TESTING
Under Public Service Commission regulations, household water meters must be tested for accuracy once every eight years. This is normally done during the winter months. If the Water Dept. has tried to pull your meter but no one was home, please call the Water Dept. at 345-5254 or the Village Hall at 345-5250 to make an appointment to have your meter tested.

WELL ABANDONMENT
All wells located in the Village of Plover shall be abandoned in accordance with the terms of this Village ordinance and Ch. NR. 112, Wisconsin Administrative Code unless a well operation permit has been obtained by the well owner from the Plover Water system. Information on well abandonment, may be obtained by calling the Water Utility Department (345-5254) and permits may be obtained in the Village Clerk's Office, Plover Municipal Building.

UNLAWFUL CONNECTION
No person shall make any connection to the Water Utility without the permission of the Village. When the Village has reasonable evidence that a person has connected to the Water Utility without such permission, or that a person is obtaining water from the Water Utility, either in whole or in part, by bypassing a meter, tampering with a meter or by any other means, the owner/occupant of the premises for such unmetered services shall be assessed an administrative fee/liquidated damage assessment of $1,000.